Support

We’re here to help you enjoy the webcast. Most problems have a quick fix, so please start with the FAQ — it answers the questions we hear most. If the webcast still isn’t working, make sure your browser and operating system are up to date, and try a different browser (Firefox, Google Chrome, or Microsoft Edge). Still stuck? Our support team is a message away.

Start with the Frequently Asked Questions — it covers sign-in, purchasing, device compatibility, and replay access.

Live help chat

During webcast hours our support team is right here. Ask in the chat below — no account needed, just enter your name and describe the problem.

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Email us

Rather not use chat? No problem — send us a message and we’ll reply by email.

Your message includes your browser and device details automatically — that’s usually the first thing we’d ask for.

Prefer your own email app? Write to support@riverbendmedia.com.